Exelement SyncCloud

List Memberships

• Retrieve Memberships: Lists all list memberships.
• Update Membership By ID: Updates the details of a list membership, specified by List Membership ID.
• Get Membership By ID: Retrieves a list membership, specified by List Membership ID.
• Update Membership By Prospect: Updates the details of a list membership, specified by List ID and Prospect ID.
• Get Membership By Prospect: Retrieves a list membership, specified by List ID and Prospect ID.
• Create Membership: Creates a new list membership.

Lists

• Retrieve Lists: Lists all lists.
• Get List: Gets a list, specified by List ID.
• Create List: Creates a new list.
• Update List: Updates an existing list, specified by List ID.

Prospects

• Get Prospect By Email: Retrieves a prospect, specified by email address.
• Create Prospect: Creates a new prospect.
• Get Prospect By ID: Retrieves a prospect, specified by Prospect ID.
• Retrieve Prospects: Lists all prospects.
• Update Prospect: Updates an existing prospect, specified by Prospect ID.

Sales

• Add or update marketing contacts with new social media ad leads
• Create new sales leads from new marketing subscribers

Event Triggers

• Email Interactions (URL): This event can be used to trigger a Cycle or Workflow when a Contact clicks External Links with a specified prefix (e.g. 'http://www.mywebsite.com/') from within any Emails.
• Email Interactions (All): This event can be used to trigger a Cycle or Workflow when a Contact clicks any External Links from within any Emails.
• Mailing List Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact subscribes to a Mailing List.
• Contact Subscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system signs up. A valid sign up for the event is when a contact clicks an Opt-In Confirmation link in an email or when a new contact is manually added by a User.New contacts added as part of a bulk data upload of a spreadsheet or .csv file will not cause the event to trigger.
• Contact Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact in your Sentori system unsubscribes.
• Email Bounced: This event can be used to trigger a Cycle or Workflow when an email sent by your Sentori system bounces.
• Email Interaction (Single Link): This event can be used to trigger a Cycle or Workflow when a Contact clicks an external link within an Email.If the email is a 'test email' then the event will be triggered every time the interaction is detected.For other emails the event is triggered only on the first interaction.
• Mailing List Unsubscribed: This event can be used to trigger a Cycle or Workflow when a Contact unsubscribes from a Mailing List.
• Email Interaction (Open): This event can be used to trigger a Cycle or Workflow when a Contact opens a specific Email or clicks an external link within it.If the email is a 'test email' then the event will be triggered every time the interaction is detected.For other emails the event is triggered only on the first interaction.
• Form Submitted: This event can be used to trigger a Cycle or Workflow when a Contact submits a Form.
• Form Submission Confirmed: This event can be used to trigger a Cycle or Workflow when a Contact confirms a Form submission.
• Email Interaction (Open All): This event can be used to trigger a Cycle or Workflow when a Contact opens any Email or clicks an external link (which also triggers an Open).If the email is a 'test email' then the event will be triggered every time the interaction is detected.For other emails the event is triggered only on the first interaction with each.
• Email Send Completed: This event can be used to trigger a Cycle or Workflow when an Email send completes.
• Email Send Completed (All): This event can be used to trigger a Cycle or Workflow when any Email send completes.

Contacts

• Import Contacts: This step allows you to upload a number of contact records at the same time.Sentori will check to see if contacts already exist using the email address.If a contact is found to be in the contact list already an update to their details will be performed.If a record cannot be found then the contact will be added.
• Create Contact: Creates a new Contact.Note: if a Contact already exists with the email address, an update will NOT be performed.
• Update Contact: Updates an existing Contact's details.Note: if a Contact cannot be found with the email address, a new Contact will NOT be created.
• Add/Update Contact: Adds or updates a Contact as appropriate.
• Unsubscribe Contact: Completely Unsubscribes a Contact so they no longer receive any emails.
• Check Contact Exists by ID: Checks whether a Contact exists with the given Contact ID.
• Get Contact by ID: Gets a single Contact by the Contact ID.
• Get Contact by Email Address: Gets a Contact by their Email Address.
• Delete Contact: Deletes a Contact including information such as their Mailing List subscriptions and Tagging.Email interactions (i.e. Opens and Clicks) will be kept so Email KPI numbers will NOT be affected.

Reports

• Get Email KPIs: Gets the Key Performance Indicators (Opens, Clicks, etc) for an Email.
• Get Clickers by Email and Link: Gets the Contacts that have clicked a particular Link in an Email.
• Get Clickers by Email: Gets the Contacts that have clicked any Links in an Email.
• Get Abuse by Email: Gets the Contacts that have complained that an Email was spam.
• Get Bounces by Email: Gets the Contacts that have resulted in a bounce when an Email was sent.
• Get Opens by Email: Gets the Contacts that have been detected as opening an Email.
• Get Social Shares by Email: Gets the Contacts that have shared an Email on social networks.
• Get Unsubscribes by Email: Gets the Contacts that unsubscribed from an Email.
• Get Sent by Email: Gets the Contacts that have been sent an Email.

Emails

• Create Email: Creates a new Draft Email from an Email Template.
• Attach Upload Group to Draft Email: Attaches an Upload Group to a Draft Email.
• List Email Templates: Gets a list of all Email Templates in the Account.
• List Draft Emails: Gets a list of all Draft Emails in the Account.
• List Sent Emails: Gets a list of all the Emails that have been sent from the Account.
• Send Email: The Send Email functionality is provided by adding the Contact to an Autoresponder.The Autoresponder can be set to send a single or multiple Emails at preset intervals.

Mailing Lists

• Subscribe to Mailing List: Subscribes a Contact to a Mailing List.
• Unsubscribe Mailing List: Unsubscribes a Contact from a Mailing List.
• List Mailing Lists: Gets a list of all Mailing Lists in the Account.
• Get Mailing List: Gets a single Mailing List.
• Get Mailing List Subscribers: Gets a list of the Contacts who are subscribed to a Mailing List.

Autoresponders

• Add Contact to Autoresponder: Adds the Contact to an Autoresponder.The Autoresponder can be set to send a single or multiple Emails at preset intervals.
• List Autoresponders: Gets a list of all the Autoresponders in the Account.

Upload Groups

• List Upload Groups: Gets a list of all Upload Groups in the Account.

Audiences

• List Audiences: Gets a list of all Audiences in the Account.
• Get Audience Contacts: Gets a list of the Contacts that match an Audience's criteria.

Forms

• List Signup Forms: Gets a list of all Signup Forms in the Account.

Events

• Get All Future Events: Gets a list of all Events in the Account that haven't yet past.
• Get Event: Gets a single Event.
• Get Attendee Status Values: Gets a list of the Attendee Status values for the Account.
• Get Event Contacts: Gets a list of the Contacts for an Event.
• Get Event Contacts by Status: Gets a list of the Contacts with a particular Status for an Event.
• Add/Update Contact in Event: Adds a Contact to an Event with the specified Status, or updates them if they already exist in the Event.
• Get Contact Event Status: Gets a Contact's Status within an Event, if they've been added to it.
• List Events: Gets a list of Events from a specified number of days in the past onwards.
• Remove Contact from Event: Removes a Contact from an Event.

Marketing

• Ensure your marketing records are in sync across multiple platforms
• Enrich your contact list with user specific actions from additional marketing platforms for more targeted messaging

SMS

• Automatically send promotion reminders to email marketing contacts via SMS
• Send email marketing contacts event reminders via SMS