Exelement SyncCloud

a fully managed integration platform as a service solution (managed iPaaS)

Integrate 

Salesforce Pardot

 with 

Freshdesk

With our fully managed integration platform as a service, we can help you get your integration up and running fast, securely, and accurately.

We manage the whole process from A-Z, your integration runs in our cloud, and you don't need to host or manage any code or integration apps.

Salesforce Pardot

Freshdesk

300+ applications
WHAT IS Exelement SyncCloud?
HOW IT WORKS
Pricing
WHAT DATA CAN BE INTEGRATED
DATA SECURITY
get your integration up and running today

Book a free consultation to get a quote

Book a free consultation

What is Exelement SyncCloud?

Integrate, exchange, migrate and replicate data between your platforms in no time.

300+ integration connectors to popular apps and services

Rapid custom API connector development, including for your on-prem systems

Fully managed integration platform as a service (iPaaS)

Learn more
How to Integrate 

 with 

Sharing your data between systems is as easy as one two three.

Account setup

Based on your integration needs, we set up a new account and enable the integration connectors needed to build the integration,

Salesforce PardotandFreshdesk

, plus others if needed.


If you require endpoints that is currently not available in SyncCloud, or if you require a new connector, we will, build modify existing, or build the new custom connector for you and add it to your account.

01
02

Integration implementation and launch

Before we build the integration, we will do a quick health check in your 

 instance and suggest any changes needed to make the integration work seamlessly.


Based on your requirements, our Data Integration Services Team builds your integration and launches it in an efficient and quick turnaround time. We work with your internal teams to ensure correct field mapping, data synchronization logic, integration frequency, and any custom requirements are met.

Based on your integration complexity, custom logic and any other specific requirements, the time to setup your specific integration can vary. We recommend starting simple and then add on more connections.

Continuous support throughout the lifecycle.

After the launch we will monitor the integration closely for two weeks, and after that we’ll hand over to continuous support. If you need any tweaks or simple changes, just reach out and ask and we’ll set it up for you.

For major changes or updates to your integration, we’ll scope the work together to minimize impact on your production systems.  

03

Pricing

Select your currency

USD
SEK
EUR

free 14 day trial

$
0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transactions /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

$
469
month
paid annually, or $529 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

$
879
month
paid annually, or $949 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

$149 for 50,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

$299 for 150,000 additional transactions /mo

$99 per additional system connector

$175 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

sek
0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

sek
4999
month
paid annually, or sek 5999 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

sek
9999
month
paid annually, or sek 10599 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

sek 1249 for 50,000 additional transactions /mo

sek 890 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

sek 1990 for 150,000 additional transactions /mo

$89 per additional system connector

sek 1499 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

free 14 days trial

€
0

2 System Connectors

4 API Endpoints: 2 Connected API Endpoints on each connector

100 transaction /mo

24 hour max sync frequency

Additional transactions
Additional system connectors
Additional connected API endpoints
Error notification webhooks
Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

Sync

€
469
month
paid annually, or €529 paid monthly
+
One-time custom setup fee

2 System Connectors

6 API Endpoints: 3 Connected API endpoints on each connector

50,000 included transactions /mo

15 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation
CSV import/export
Cross-reference unique ID storage
Custom connector development

advanced

€
879
month
paid annually, or €949 paid monthly
+
One-time custom setup fee

3 System Connectors

12 API Endpoints: 6 Connected API endpoints on each connector

75,000 included transactions /mo

5 minutes max sync frequency

€125 for 50,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually

ENTERPRISE

Custom
priced individually

Up to 10 System Connectors

Up to 30 connected API endpoints on each connector

500,000 included transactions /mo

1 minute max sync frequency

€199 for 150,000 additional transactions /mo

€89 per additional system connector

€149 for up to 5 additional connected API endpoints

Error notification webhooks

Custom fields value transformation

CSV import/export
Cross-reference unique ID storage
Custom connector development, priced individually
get your integration up and running today

Book a free consultation to get a quote

Book a free consultation

INTEGRATE EVERYTHING

Available integration methods

List Memberships

  • Retrieve Memberships: Lists all list memberships.
  • Update Membership By ID: Updates the details of a list membership, specified by List Membership ID.
  • Get Membership By ID: Retrieves a list membership, specified by List Membership ID.
  • Update Membership By Prospect: Updates the details of a list membership, specified by List ID and Prospect ID.
  • Get Membership By Prospect: Retrieves a list membership, specified by List ID and Prospect ID.
  • Create Membership: Creates a new list membership.

Lists

  • Retrieve Lists: Lists all lists.
  • Get List: Gets a list, specified by List ID.
  • Create List: Creates a new list.
  • Update List: Updates an existing list, specified by List ID.

Prospects

  • Get Prospect By Email: Retrieves a prospect, specified by email address.
  • Create Prospect: Creates a new prospect.
  • Get Prospect By ID: Retrieves a prospect, specified by Prospect ID.
  • Retrieve Prospects: Lists all prospects.
  • Update Prospect: Updates an existing prospect, specified by Prospect ID.

Sales

  • Add or update marketing contacts with new social media ad leads
  • Create new sales leads from new marketing subscribers

Surveys

  • List Updated Surveys: Lists all surveys updated since the last run.
  • List Surveys: Lists all surveys.

Agents

  • Get Agent: Get an agent by ID.
  • List Agents: List all agents.
  • Get Current Agent: Retrieves information about the currently authenticated agent.
  • List Updated Agents: List all agents updated since the last run.

Ticket Fields

  • List Updated Ticket Fields: List all ticket fields from this freshdesk account since last run date.
  • List Ticket Fields: List all ticket fields from this freshdesk account.

Skills

  • List Skills: List all skills for this freshdesk account.
  • List Updated Skills: List all skills for this freshdesk account since last run.

Contacts

  • Create Contact: Create a contact inside this Freshdesk account.
  • Delete Contact: Delete a contact.
  • List Contacts: List all contacts.
  • Get Contact: Get a contact.
  • List Updated Contacts: List all contacts updated since the last run.
  • Update Contact: Update a contact. You must change at least one field.

Time Entries

  • List Updated Time Entries. : List all time entries for this account since run.
  • List Time Entries: List all time entries for this account.

SLA Policies

  • List SLA Policies: List all SLA Policies for this account.
  • List Updated SLA Policies: List all SLA Policies for this account since last run.

Canned Responses

  • List Canned Responses: List updated canned responses in a folder by the given ID.
  • List Updated Canned Responses: List updated canned responses in a folder by the given ID since last run.

Canned Response

  • List All Folders: List all canned responses folders of the account.

Ticket Converstations

  • List All Conversations of a Ticket: List All Ticket Notes.

Companies

  • List Companies: List all companies.
  • List Updated Companies: List all companies updated since the last run.
  • Get Company: View a Company.

Webhooks

  • Ticket Updated:
  • Ticket Created:
  • Ticket Closed:

Tickets

  • List Updated Tickets: List all tickets from this Freshdesk account updated since last run.
  • Create Ticket: Create a ticket in this Freshdesk account.
  • Update Ticket: Update a ticket in this Freshdesk account.
  • Delete Ticket: Delete a ticket from this Freshdesk account.
  • List Tickets: List all tickets from this Freshdesk account.
  • Get Ticket: View a ticket from this Freshdesk account.
  • Add Note To Ticket: Adds a note to a ticket, by default it is private.

Satisfaction Ratings

  • List Satisfaction Ratings: Lists all satisfaction ratings.
  • Create Satisfaction Rating: Created a new satisfaction rating.
  • List Updated Satisfaction Ratings: Lists all satisfaction ratings since last run.
  • List New Satisfaction Ratings: Lists all new satisfaction ratings since last run.

Groups

  • Get Group: Get group by ID.
  • List Updated Admin Groups: List all admin groups updated since the last run.
  • List Updated Admin Group Agents: List all agents in an admin groups updated since the last run.
  • List Admin Group Agents: List all agents in an admin groups.
  • List Groups: List all groups.
  • List Updated Groups: List all groups updated since the last run.
  • List Admin Groups: List all admin groups.

Chat

  • Add new email messages to support as tickets
  • Get a chat notification from new support tickets
  • Update customer ticket once issue has been fixed and send confirmation chat message

Looking for additional or custom integration methods?

We can customize the integration to work with any additional or custom methods, get in touch with our team to discuss your particular integration needs.

Book a free consultation

Secure Data Movement From Point A to B,
In Weeks Not Months

GDPR Compliant

We take GDPR seriously and design everything with security first.

IP Whitelisting

Exelement's SyncCloud sends and receives requests from static IP address which you could whitelist in your system's API.

SSL everywhere

We always use SSL when customer systems connect to Exelement SyncCloud or third party APIs such that data is encrypted on the way in to and out of the Exelement SyncCloud application. Whilst in the Exelement SyncCloud application environment all data is encrypted.

Untangle your IT team

By building and running your system integrations on Exelement SyncCloud, you get to free up your IT team from building, managing and hosting your marketing and sales integrations. We know how busy internal IT teams can be, sometimes small marketing and sales projects would take forever to be delivered and get tangled with internal resources and skillset planning, DevOps and security limitations. Why tangle your IT team while you can launch your integrations faster and in isolation from your internal IT systems?

Physical Access Controls

Exelement's SyncCloud application runs in secure data centres operated by Amazon Web Services. Amazon Web Services policy in regards to Physical Access is as follows: Physical data centre access is granted only to approved employees and third parties. Such individuals who need data centre access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data centre the individual needs access, and are time-bound.  Requests are reviewed and approved by authorized personnel, and access is revoked after the requested time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
Ready to launch your next integration?

Get your integration up and running today

Book a free consultation

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